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FAQ's

Got a question? Here's a list of answers that should help.

Beer FAQ's

Where do you deliver?
We deliver across the whole of the UK. Free shipping is available for local deliveries and nationwide for a cost of £5.95.
I’m not able to place my order, why is this?
In order to qualify for delivery there is a minimum order spend of £20, so if your order is below this it won’t go through (orders for collection have no minimum spend). You can only qualify for local delivery if you live in the following postcodes; HG1, HG2, HG5, HG31, HG32, HG33, YO51, LS1, LS2, LS3, LS4, LS5, LS6, LS7, LS8, LS9, LS10, LS11, LS12, LS13, LS14, LS15, LS16, LS17, LS18, LS19, LS20, LS21, LS22, LS23.
I have an order to collect, when can I do so?
Recommended times to collect are weekdays between 11am and 3pm or during taproom hours. If you need to collect on a specific day or time we will be more than happy to accommodate, just drop us a message to let us know when so we can ensure someone is in to meet you.
Are any of your beers Vegan friendly?
Yes. It's always worth checking, but the majority of our beers are Vegan friendly (our bar staff will be happy to talk you through.)
Are any of your beers Gluten free?
We don't currently have any gluten free beers on tap, but we do have a bottled gluten free beer from one of our local breweries available along with a selection of wines, ciders, spirits and soft drinks.
Do you sell beer in a box/mini casks?
Yes - we offer a range of our beers in both beer in a box and mini casks. Beer in a box is available in 3 litre and 5 litre boxes and mini casks in 5 litres only. Beers are subject to availability so please check the drop down section of our online shop to see what we have on offer. Alternatively you can drop by the taproom and select a beer from our cask lines. Please note: Beer in a box and mini casks are available for local delivery and collection only.
Are all your beers brewed onsite?
You bet. Apart from when we do collabs with other breweries, we like to mix up location sometimes.

Taproom Questions

What are your taproom opening times?
Friday 4pm-10pm, Saturday 2pm-10pm, Sunday 2pm-8pm (We’ll be closed for Jan and reopen on Thursdays from 5pm June-Aug)
Where are you located?
Unit 7 Hookstone Centre, Hookstone Chase, Harrogate, North Yorkshire, HG2 7HW
Do you serve food in the taproom?
Every Saturday (and sometimes Sundays) we have a different food vendor join us for a ‘pop up’ at the taproom - you can check who is joining us in the ‘Latest’ section of our website or by checking our social media updates.
Is there parking at the brewery?
Yes - we have parking spots available for customers.
Do you have outdoor seating?
Yes we have an outdoor beer garden that is partially covered in case of rain. It’s a perfect sun trap during summer.
Can I hire out the brewery?
Yes. Whilst we're open to the public Fri-Sun we do host private functions during the week. If you're looking to hire over the weekend we can reserve our outdoor undercover area for large groups of up to 50 and take bookings of up to 20 inside.
Do the food vans have Veggie/Vegan options?
Yes. Whilst food varies between vendor to vendor, most if not all offer at least one vegetarian or vegan option. We usually post upcoming menus on our social media but if you're unsure you can contact us and we'd be happy to check for you.
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